Medical Inquiries

This form is intended for Health Care Professionals only.

All inquiries are forwarded to the most appropriate person(s) within the company. While we endeavour to respond within a reasonable timeframe, response times will vary. If your inquiry is of a particularly urgent nature and you have not received a response within a few days, please contact us at (632) 451-9200.

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Please note the response may be delivered through email or an international call

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Privacy Notice 
By proceeding with your inquiry, you will be asked to disclose personal information which would be collected, processed and stored in an automated Pfizer-managed data base system and/or in the data base system of its affiliates or authorized third parties, and which shall be used and administered solely by Pfizer, and its said affiliate companies and authorized third parties to address your inquiry, and to comply with Pfizer’s obligations. You hereby give your consent to Pfizer and its directors, officers, employees, advisers, agents and representatives’ (a) collection, processing, storage and use of personal information; and (b) outsourcing of the collection, processing, storage and use of personal information to service providers whether within or outside the Philippines, if applicable. The foregoing constitute your express consent under the applicable confidentiality and data privacy law of the Philippines and other jurisdictions, and you agree to hold Pfizer and relevant parties free and harmless from any and all liabilities, claims, damages and suits of whatever kind and nature that may arise in connection with the implementation and compliance with the authorization you confer hereunder. The foregoing is without prejudice to your rights to reasonable access to, upon demand, and correction of your personal information, as well as your right to lodge a complaint before the National Privacy Commission, under Section 16 of the Data Privacy Act. You likewise agree that the information referred to in this section may be disclosed to any of Pfizer-authorized affiliates and third parties in connection with your query, and in compliance with Pfizer’s obligations. For these purposes, Pfizer and its authorized affiliates or authorized third parties shall store personal information, as defined under Section 3 (g) of the Data Privacy Act, for six years from the collection of personal information and shall delete your personal information within 60 days from the time you unsubscribe, or if you do not wish to unsubscribe, within 60 days from the discontinuation of the Publication Updates. To withdraw your consent, please send us a return email so that we could delete your personal information from our database.